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FAQ's
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Are the Phones Unlocked?Absolutely! All our phones are SIM-free and unlocked, ensuring compatibility with any network. You can rest assured that your new phone will be ready to use with your current SIM card, hassle-free.
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Where Do Our Phones Come From?We source our mobile phones directly from renowned high street retailers such as Carphone Warehouse, Argos, and Currys. By doing so, we're able to offer sealed, brand-new devices at competitive prices to our customers across the UK.
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What Is Our Returns Policy?We offer a 14-day return policy from the day your phone is delivered. To qualify for a return, the item must be sent back with all the original contents received. Additionally, the phone must be factory reset and free of any passwords or iCloud accounts to be eligible for a return. Please also ensure to include the completed return form, which can be found here. This step is crucial to process your return efficiently and without delay.
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Do the Phones Come with Accessories?Yes, every phone comes in its original, sealed packaging complete with all accessories. This includes the manufacturer's manual, a charging cable, a plug, and a SIM pin, ensuring you have everything you need to start using your phone right away.
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